Carolina Place FAQs
GENERAL INFORMATION
Monday–Thursday: 11AM–7PM Friday–Saturday: 11AM–8PM Sunday: 12PM–6PM
704.542.4111
11025 Carolina Place Parkway, Pineville, NC 28134
64 A & 64 B
Charlotte. Less than one mile
Yes. Main mall entrances are open two hours prior to the mall opening.
Visit www.carolinaplace.com.
Only service animals are permitted.
Yes
Children under 14 must be supervised by a parent.
No smoking inside the mall.
No
Hilton Garden Inn, Hampton Inn, Quality Suites, Fairfield Suites
Carowinds, US National Whitewater Center, Mint Museum, NASCAR Hall of Fame
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
Lower level, food court Lower and upper levels, by Southern Lion and by Dick’s Sporting Goods Upper level, entrance
Lower level, food court Lower and upper levels, by Southern Lion and by Dick’s Sporting Goods Upper level, entrance
At the food court and the upper level entrance
Upper Level entrance and Food Court
Throughout the mall
SERVICES
Yes, the Children’s Play Area is located on the lower level by Southern Lion.
Build-A-Bear Workshop, play area and Joyland Animal Rides.
Yes. Near Food Court and Upper Glass
No
No
No
No
No
Yes. Lower and Upper Level by Southern Lion and Upper Level by Dick’s Sporting Goods
Yes in Dillards
Food Court entrance near handicapped parking and Upper Level entrance near handicapped parking
Near Food Court and Upper Glass
Yes. Please contact security at 704-540-6775.
Please contact security at 704-540-6775.
Warn with ticketing. After three days, vehicle will be towed at General Manager’s discretion.
No
No
STORES & DINING OPTIONS
Yes. Kream and Buca di Beppo
Yes. Kream and Buca di Beppo
PARKING & VALET
Parking is free.
Yes, there is local parking.
No
No
No
SECURITY
704.540.6775, located on the first floor, off of the food court
Security office off of the food court
Yes. Please call mall security at 704-540-6775 for an escort.
Please call 911.
Please call 911.
AMENITIES
Yes, wheelchairs are available free of charge at the mall management office and security office.
Yes, strollers are available to rent at the food court and the upper level entrance.
Center Court in the interior and beside REI on the exterior
Yes, located on the lower level by Dick’s Sporting Goods and by Belk.
Lower and Upper Level Center Court and Belk
USPS drop off is located in between McAlister’s Deli and Dick’s Sporting Goods
Food Court entrance